What our clients are saying about us...
I know that you can't always believe what a company says about itself or its service, and I don't want you to just take my word that I am the best. I can tend to be biased. But you certainly can believe what my clients have to say. At New Way I have over 2500 more-than-satisfied clients that would never allow any other carpet cleaning company in their home.
Here are what just a few of them have to say about my company, my technicians, and my service. All references are available upon request.
"What a nice gesture to be choose Client of The Month! It has been such a pleasure to work with you all of these years. I can always depend on high quality work and you have always responded to our emergency quickly. We appreciate all you have done for us. Our family will enjoy going to the Olive Garden and we Thank You again for making us feel special!"
"We have used not only your carpet cleaning services many times, but also the Super Maids service and Have been very happy with the service. We certainly will continue to use these services and recommend them you to our friends. Thanks again for your help!"
Dear Mike Risinger,
Thank You for the recognition of Client of the Month. I have always been very satisfied with your work. I appreciate your working my jobs in when I have an emergency. I'll enjoy the gift card at the Olive Garden. And raise a glass to your continued success.
Thank You Mike, and Above & Beyond Floor Care!!!
When our son flooded our upstairs bathroom, we didn't know what to do. We contacted New Way Carpet Cleaning because they are open 24 hours and we desperately needed help getting the water cleaned up. They came out within a 1/2 hour and were very efficient in getting the water cleaned up and our carpets dryed! We were also surprised to find out that they take care of any water damage that needs repaired. Bob had crews in to replace ceiling tiles and fix drywall and paint! We were very impressed with the service that New Way provides and were appreciative with the way Bob follows up on every job that was done in our home. We have recommended New Way to all of our friends because they are professional and do a wonderful job at what they do!!!
"You have cleaned my carpet 4 or 5 times and your technicians have always been nice and did a good job. I've always been pleased. If I hadn't been pleased they would have only been here 1 Time. Your company was able to take the smell of dog urine out of the hall carpet. Thanks.
"We have a sculpted carpet and you were able to get out a stain that would have otherwise necessitated replacement of an entire room’s carpeting. Good to excellent general cleaning.
"Carpet & Furniture looked great after cleaning. Felt they did a thorough job.
Wm. F. Kyle Jr.
"They stayed on task until the job was finished to my satisfaction & I really appreciate that!
"The crew was very professional and helpful. Your method is great!
"I have used your services for many years. Your crew works hard and I do recommend you to friends.
"Your men are always polite and do a good job. My carpets are much cleaner than when I got other companies to do the same.
"It is so rare to find a business that actually listens to their customers, and knows the value of customer service. The carnation left when you leave is a memorable touch. You don’t need to improve on anything, that’s why I’ve used your service for years.
"Thank you for the extraordinary services when our home flooded it was very distressing. I cannot express how nice it was to be able to leave town in the face of disaster, leave the clean up to someone else and come home to a dry house. Your services are beyond compare. If you ever need a recommendation, be sure to call me. I cannot say enough good things about the Quality of service, the integrity of the men who were in my house and the follow-up care and attention.
M. Jane Eakins,
"I have been very pleased with the way my carpet looks and feels each time they've been cleaned. I am happy with the way the cleaners explain what they will be doing & how long it will take. I especially like the fact that it doesn't take a lot of time for them to clean. I appreciate the fact that the cleaners can have the carpets spots removed, cleaned & equipment removed so quickly and that I don't have to clean carpet like I used to.